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Last Updated: 12 September 2023

Privacy Policy governs your interaction with our wide array of IT services.

Welcome to Newcastle Technology Services (NTS). This expanded Privacy Policy governs your interaction with our wide array of IT services, which includes but is not limited to our interactive website, mobile apps, and customer service platforms (collectively, “Services”). Your privacy isn’t just your concern – it’s our priority too. By choosing any of our IT services in Australia, you agree to the data practices described herein.

Scope: Your Comprehensive Guide to Data Management in Our IT Solutions in Australia

This extensive Privacy Policy applies to all users engaged in any services provided by NTS in Australia. It doesn’t apply to services or platforms that have their own separate privacy policies.

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What We Collect: Ensuring a Customized IT Service Experience

Personal Information

  • Name: Personalizing your user experience across our IT services in Australia.
  • Email Address: For secure account management and targeted communication.
  • Phone Number: To provide immediate tech support and customer service.

Technical Metrics

  • IP Address: For analytics aimed at further optimizing our IT services in Australia.
  • Browser Type: To make our website universally accessible.
  • Operating System: To ensure our IT solutions are compatible with your systems.

Business Credentials

  • Company Name: To customize our B2B IT solutions in Australia.
  • Job Title: To match our services to your professional IT needs.

Financial Data

  • Credit Card Information: For streamlined billing processes.
  • Billing Addresses: To facilitate secure financial transactions.
 

How We Use Data: From Tech Support to IT Consultations

Service Delivery

  • Order Fulfilment: Efficiently meeting your IT service requests.
  • Customer Support: Providing 24/7 tech support for all our clients in Australia.
  • Contractual Commitments: Fulfilling our IT service agreements.

Marketing Strategies

  • Newsletters: Updating you on IT solutions that could benefit your Australian business.
  • Promotional Campaigns: Special offers on our top-rated IT services in Australia.

Regulatory Compliance

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Data Security: Why NTS Is Australia’s Safest IT Service Provider

Your data security is paramount to us. We employ cutting-edge technologies and protocols, such as:

  • SSL Encryption: Securing your data during online transactions.
  • Firewall-Protected Servers: Preventing unauthorized data access.
  • Regular Security Audits: Routinely checking vulnerabilities to maintain our status as the most secure IT service provider in Australia.

Contact Newcastle Technology Services (NTS) for More Information

For questions, feedback, or clarifications related to this Privacy Policy, reach us at:

Email: support@newytechs.com.au
Phone: 1800-001-125
Newcastle Office Address: 2/104A Maitland Road, Islington NSW 2296.

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